1. No person under the age of 18 yrs is allowed to buy liquor at our premises or our e-commerce.

2. No cancellation is allowed on confirmed orders 48 hours before collection time.

3. All orders are subject to acceptance by Wine Mansion.

4. All items purchased will remain the property of Wine Mansion until full payment.

5. Goods sold are not returnable & deposits placed for orders are non-refundable.

6. Wine Mansion will not be responsible for any defective wines if they are not stored under proper condition upon taking delivery by customer.

7. It is deemed that goods are received in good condition, and there are no shortages upon collection or delivery.

8. It is recommended that the wines are not exposed to heat during transportation.

9. For storage, the following temperature range is recommended:

• Very short term storage 18c to 22c.
• Long term storage 12c to 15c.

A storage charge may be levied for any goods not collected beyond 7 days from date of purchase.